Profile
I did not always know I wanted to teach. But looking back, every role I have held has been about helping people understand something they did not before.
Hi! I'm Henry, a dedicated and trilingual professional with a Bachelor of Business (Honours) in Finance making a heartfelt move into education. A decade across Singapore Airlines, DBS Bank, Mizuho Bank and CFLD International has sharpened how I communicate, listen and connect with people from different cultures.
I am aware that knowing a subject and teaching it well are two different things. That gap is something I am actively working to close, with guidance from those who know teaching far better than I do. I am conversational in English, Mandarin and Malay, and I hope to build real rapport, trust and consistency with every student I meet.
Work Experience
Flight Attendant · Singapore Airlines
Aug 2022 – Apr 2026 • Singapore
- Adapted communication styles for passengers from varied cultural and linguistic backgrounds.
- Consistently achieved Voice of Customer scores above 85% across Economy, Premium Economy and Business Class.
- Certified in Safety and Emergency Procedures and trained to manage in-flight emergencies.
Analyst, Trade Services · Mizuho Bank
Nov 2021 – Aug 2022 • Singapore
- Verified and processed complex transactions with a high degree of accuracy.
- Conducted daily document and transaction-count reconciliation and timely end-of-day operations.
- Monitored and resolved outstanding trade items through cross-functional collaboration.
Wealth Planning Manager · DBS Bank
Mar 2021 – Nov 2021 • Singapore
- Helped retail customers understand investments, insurance, loans and personal banking products.
- Conducted one-to-one advisory sessions and tailored solutions to individual needs.
- Engaged customers through branch touchpoints, tele-appointments and outreach programmes.
Accounts Payable Assistant · CFLD International
Jul 2019 – Sep 2020 • Singapore
- Managed cross-border accounts payable operations involving China, Indonesia and Vietnam.
- Resolved payment discrepancies with overseas counterparts using clear, culturally sensitive communication.
- Maintained transaction records in line with company guidelines and internal controls.
Flight Attendant · Singapore Airlines
Aug 2016 – Apr 2019 • Singapore
- Delivered attentive, personalised service to an international passenger base.
- Maintained safety and security protocols in accordance with procedures and regulatory requirements.
